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Terms of Service

Last Updated: October 22, 2025

IMPORTANT: Please read these Terms of Service carefully before using our Service. By accessing or using Spot Optimizer, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (either as an individual or on behalf of an entity) and Ferroman Engineering AB ("Company," "we," "us," or "our") regarding your use of the Spot Optimizer service, including our website and related services (collectively, the "Service").

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

Spot Optimizer is an energy cost simulation service that provides:

The Service is designed to facilitate better production planning and decision-making for industrial and commercial facilities.

3. Eligibility

To use our Service, you must:

4. Account Registration and Security

4.1 Account Creation

To access certain features of the Service, you must register for an account. You agree to:

4.2 Account Responsibility

You are responsible for all activities that occur under your account. You agree not to:

5. Subscription Plans and Payments

5.1 Plan Selection

We offer various subscription plans (Basic, Professional, Enterprise) as described on our website. Each plan has different features, limitations, and pricing.

5.2 Pricing and Billing

Subscription fees are processed through a separate payment system after you place an order. Payment terms will be communicated to you during the order process. All fees are stated in the applicable currency and are exclusive of applicable taxes unless otherwise stated.

5.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee for your plan.

5.4 Refunds and Cancellations

Currently, we do not have a standard refund or cancellation policy. Refund requests will be evaluated on a case-by-case basis. To request a refund or cancel your subscription, please contact us at benjamin.vanleeuwen@ferroman.com.

5.5 Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated to you at least 30 days in advance and will take effect at your next renewal date.

6. Acceptable Use

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service professionally and responsibly.

6.2 Prohibited Activities

You agree NOT to:

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service and all content, features, and functionality (including but not limited to software, algorithms, text, graphics, logos, and design) are owned by Ferroman Engineering AB and are protected by Swedish and international copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

7.2 Your Content

You retain all rights to the data and information you input into the Service ("Your Content"). By using the Service, you grant us a limited license to use, process, and store Your Content solely to provide and improve the Service.

You represent and warrant that:

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

Important: The energy cost simulations and recommendations provided by the Service are estimates based on available data and algorithms. They should not be considered as guaranteed predictions or financial advice. Actual energy costs may vary significantly from simulated results due to market conditions, data accuracy, and other factors beyond our control.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERROMAN ENGINEERING AB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE.

This includes, but is not limited to, damages arising from:

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ferroman Engineering AB, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

11. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in the Privacy Policy.

12. Service Modifications and Termination

12.1 Service Changes

We reserve the right to:

We will provide reasonable notice of material changes when possible, but are not obligated to do so.

12.2 Termination by You

You may terminate your account at any time by contacting us at benjamin.vanleeuwen@ferroman.com. Upon termination, your right to use the Service will immediately cease.

12.3 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, if:

12.4 Effect of Termination

Upon termination:

13. Third-Party Services and Links

The Service may contain links to third-party websites, services, or resources. We do not control, endorse, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and them.

You acknowledge and agree that we shall not be liable for any damages or losses caused by your use of any third-party content or services.

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms and any disputes arising from or relating to the Service shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

14.2 Jurisdiction

Any legal action or proceeding arising from or relating to these Terms or the Service shall be brought exclusively in the courts of Sweden, and you consent to the jurisdiction of such courts.

14.3 Informal Resolution

Before filing any legal claim, you agree to first contact us at benjamin.vanleeuwen@ferroman.com to attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes amicably.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Ferroman Engineering AB regarding the Service and supersede all prior agreements and understandings.

15.2 Amendments

We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be communicated via email or prominent notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

15.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

15.5 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

15.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet/telecommunications failures.

15.7 Language

These Terms are provided in English. In case of any conflict between English and translated versions, the English version shall prevail.

16. Contact Information

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:

Ferroman Engineering AB
Analysvägen 5
435 33 Mölnlycke
Sweden

Organization Number: 556720-6494

Email: benjamin.vanleeuwen@ferroman.com

17. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.